SOC & Managed Detection
Continuous detection, hunting, and response so attacks are caught and contained early, not discovered weeks later.
Most breaches aren't sophisticated; they're just unnoticed. We run managed detection and response across your cloud and endpoints, watching for the behaviour that precedes a real incident and stepping in to contain it before it spreads. You get a practitioner team tuning the detections, hunting for what alerts miss, and driving the response when something fires.
What's included
- Managed SOC & Co-Managed SOC
- Managed Detection & Response (MDR)
- SIEM Implementation & Optimisation
- Use Case Development & Tuning
- Threat Intelligence Integration
- + 4 more below
What's included
Managed SOC & Co-Managed SOC
We run detection and response end to end, or plug into your existing team as a co-managed layer — owning the parts you don't have bandwidth for.
Managed Detection & Response (MDR)
Continuous monitoring of your cloud, identity, and endpoint telemetry with on-call escalation for the signals that precede a real intrusion.
SIEM Implementation & Optimisation
We deploy, tune, and operate your SIEM — cutting false positives, building a detection library mapped to MITRE ATT&CK, and keeping it current as your environment changes.
Use Case Development & Tuning
We build detection rules mapped to the attacker behaviour that matters in your environment, then tune them until the signal is worth acting on.
Threat Intelligence Integration
We wire threat intel feeds into your detections so emerging indicators surface in your environment before they become incidents.
Threat Hunting Services
We proactively hunt for compromise that slips past automated alerts, using hypotheses drawn from your environment and current attacker tradecraft.
Digital Forensics & Incident Response (DFIR)
When something real fires, we investigate, scope the blast radius, drive containment, and reconstruct the timeline with CloudTrail and endpoint forensics.
Incident Response Retainer
Pre-agreed access to our DFIR team when you need it — faster engagement, no procurement delay, and an onboarded team that already knows your environment.
SOC Maturity Assessment
We assess your current detection and response capability against what attackers actually do, and give you a prioritised roadmap to close the gaps.
How it works
Our approach
Onboard
We connect your cloud, identity, and endpoint sources, baseline what normal looks like, and agree on what an incident means for you.
Tune
We build detections against your real attack surface and cut the false positives that train teams to ignore alerts.
Operate
We monitor and hunt continuously, triaging what fires and escalating only what's real and actionable.
Respond
When an incident is confirmed, we contain it, walk you through what happened, and harden against a repeat.
What you get
Deliverables
- Tuned detection rules mapped to MITRE ATT&CK across your environment
- SOAR playbooks for fast, repeatable containment
- Triaged alerts and confirmed incidents with clear context and next steps
- Incident reports covering timeline, blast radius, and root cause
- Recurring reviews of detection coverage and gaps
Decide
Managed SOC vs building your own
Running detection and response around the clock is hard to staff and expensive to run in-house. Here is how the two options compare, so you can pick what fits.
| Dimension | In-house SOC | ShieldSync Managed SOC |
|---|---|---|
| 24x7 coverage | Needs a rota of 6-8+ analysts to cover nights and weekends | Round-the-clock monitoring from day one |
| Time to value | Months to hire, deploy tooling, and tune detections | Weeks — we onboard, baseline, and tune |
| Cost model | Salaries + SIEM licences + tooling, mostly fixed cost | Predictable subscription that scales with your estate |
| Talent & retention | SOC analysts are hard to hire and keep in India | Our team to staff, train, and retain — not yours |
| Detection engineering | You build and maintain the detection rule library | MITRE ATT&CK-mapped library, kept current for you |
| Incident response | A separate DFIR capability to build or source | Detection and response in one team, retainer available |
| Best fit | Large or regulated teams with a mandate to run it in-house | Most mid-market teams, and anyone who needs cover now |
SOC & Managed Detection — FAQs
Do you replace our security team or augment it?
Either works. We can run detection and response end to end, or plug into your existing team and own the parts you don't have bandwidth for.
Which environments do you cover?
Our deepest coverage is AWS, with Azure and GCP supported, plus identity and endpoint telemetry. We meet your stack rather than forcing a new one.
How fast do you respond to an incident?
Containment timing depends on your environment and tooling, which we set during onboarding. We don't quote a one-size SLA we can't honestly stand behind.
Managed SOC or an in-house SOC — which should we choose?
Running a SOC in-house around the clock needs a rota of several analysts plus SIEM and tooling, and those skills are hard to hire and keep in India. A managed SOC gives you 24x7 coverage faster, usually at lower total cost. A co-managed model is the middle path: keep your own team for business hours and hand us nights, weekends, and deep response. Larger or heavily regulated teams sometimes keep it fully in-house; most mid-market teams start managed or co-managed.
What is the difference between managed SOC, MDR, and MSSP?
In plain terms: an MSSP runs your security tools and devices; a managed SOC watches and investigates threats for you around the clock; MDR (Managed Detection and Response) adds active response — actually containing a threat, not just alerting you. We offer managed and co-managed SOC together with MDR, so detection and response sit in one team.
Do you provide 24x7 coverage?
Yes — continuous monitoring with on-call escalation for the signals that precede a real intrusion. The exact coverage model, escalation paths, and what counts as an incident for you are agreed during onboarding.
Ready to talk about soc & managed detection?
Book a call and we'll scope an engagement around your environment and goals.